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Privacy Policy

Last updated: July 10, 2026

Who we are

Arcano Vivo is operated by GNX Marketing e Tecnologia Ltda, a Brazilian company (CNPJ 27.144.488/0001-87), headquartered at Rua Santa Cruz, 2187 — Vila Mariana, São Paulo/SP, Brazil, ZIP 04121-002, responsible for processing the personal data described in this policy.

1. Information we collect

When you use Arcano Vivo, we collect the following information:

  • Email: to deliver your reading and manage the free reading (one per email address).
  • Your question and the cards drawn: to generate your personalized interpretation.
  • Payment data: processed directly by Stripe. We do not store card details.

2. How we use your information

We use your data exclusively to:

  • Generate your personalized tarot reading.
  • Send the reading by email.
  • Process your payment.
  • Improve our service based on anonymized usage data.

We do not send marketing emails without your consent.

3. Data sharing

We do not sell, rent or share your personal data with third parties for marketing purposes. We share data only with:

  • Stripe: for payment processing.
  • Resend: to deliver the reading emails.
  • AI providers: to generate the interpretations (only your question and the cards are sent, without personally identifiable data).
  • Google Analytics: for anonymized usage analytics.
  • Meta (Facebook/Instagram): to measure advertising campaigns, only with your cookie consent.

4. Storage and security

Your data is stored securely on protected servers. All communications are encrypted (HTTPS). Payment data is processed directly by Stripe, which is PCI DSS certified.

5. Cookies and tracking

We use cookies and similar technologies to:

  • Keep the site working.
  • Analyze how the service is used (Google Analytics).
  • Measure the effectiveness of advertising campaigns (Meta Pixel), only with your consent.

You can reject marketing cookies in the notice shown on the site, or disable cookies in your browser settings.

6. Your rights

Under applicable data protection laws (including the Brazilian LGPD and, where applicable, the GDPR), you have the right to:

  • Access your personal data.
  • Correct incomplete or outdated data.
  • Request the deletion of your data.
  • Withdraw your consent at any time.

To exercise your rights, contact us at: contato@arcanovivo.com

7. Minors

Our service is intended for people aged 18 or older. We do not knowingly collect data from minors.

8. Changes to this policy

We may update this policy from time to time. Significant changes will be communicated by email or by a notice on the site.

9. Contact

For questions about this privacy policy, contact us at:

contato@arcanovivo.com